Refund policy

Return & Cancellation Policy

We are committed to providing our customers with high-quality products. If, for any reason, you are not satisfied with your order, please review our policy below.

Order Cancellation

  • Orders can be canceled at any time before they are shipped.

  • Once an order has been shipped, it can no longer be canceled.

Return Policy

  • If you receive an incorrect, damaged, or defective product, you may request a return within 3 days of delivery.

  • Returned products must be unused, in their original packaging, and in resalable condition.

  • To process your return request, please provide your order number along with clear photos of the product.

Refund Policy

  • Once your return is approved, your refund will be processed within 2-4 business days using your original payment method.

  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or another mutually agreed payment method.

Non-Returnable Items

  • Used products.

  • Products damaged due to misuse or negligence by the customer.

  • Sale or clearance items, unless they are received damaged, defective, or incorrect.

If you have any questions or need assistance, please contact our customer support team. We are always happy to help.